HOLIDAY HOURS: OPEN 6/30/25 10AM-5PM CLOSED 7/4/25-7/5/25
HOLIDAY HOURS: OPEN 6/30/25 10AM-5PM CLOSED 7/4/25-7/5/25
At Cielo, your satisfaction is our priority. We proudly stand behind the quality of our work and offer a 3-day service guarantee on all treatments.
If you are not completely satisfied with your service, please contact us within three days of your appointment. We’ll be happy to schedule a complimentary redo or touch-up with the original service provider to ensure you love your results.
Important Notes:
Thank you for trusting Cielo – we’re honored to care for your confidence.
Do:
Hair should be at least 1/4 inch long for waxing.
Hair should be at least 1/8 inch long for sugaring.
Lightly exfoliate the area prior to service.
Wear comfortable loose clothing.
Avoid friction and sweat.
Use PFB 24 hours folling service to prevent ingrown hairs.
Don't:
Shave 2 weeks prior to service.
Go in hot tubs, saunas or pools.
Exfoliate right after.
Cause friction and sweat to the area treated.
Shave.
Sunbath for 24 hours.
Do:
Exfoliate your entire body with Cielo's Dermamit.
Shave 24 hours prior to service.
Wear dark loose fitted clothing; shorts, tank top or a sundress are great.
Get all other beauty services prior to tanning service, your tan should be the last thing you do.
Tan 2-3 day prior to your wedding day
Don't:
Wear any lotion, oil, deodorant or makeup.
Wear pants, sleeves, yoga pants, sports bras , spandex or tight dresses.
Get wet or sweat for 4 hours after express tans.
Get wet or sweat for 7 hours after classic tans.
Shave right before service.
Exfoliate for 7-10 days.
Do:
Arrive to your appointment with clean & makeup free lashes.
Cleanse your lashes daily with Cielo Lash Bubbly.
Brush your lashes when dry.
Use oil free makeup
Use oil free make remover, makeup wipes, and cleanser.
Remove contact lenses.
Don't:
Get them wet for 24 hours following your lash appointment.
Wear mascara.
Excessively touch your lashes ( you are adding oil to your lashes by touching them).
Use any kind of oil based cleansers, makeup removers or products on your eyes or lashes.
Pull on them.
Brush your lashes when wet.
Do:
Arrive to your appointment with clean makeup free lashes and brows.
Remove contact lenses.
Don't:
Get them wet for 24 hours following your lash appointment.
Wear waterproof mascara. (regular is fine)
Do:
Inform your skincare professional of any and all skincare products you are using.
Inform your skincare professional of any medications that may contraindicate your service.
Follow your recommended skincare regimen provided by your skincare professional.
Don't
Exfoliate 3 days prior to service.
Arrive with a sunburn.
Sunbathe following service.*
Use exfoliating or abrasive products following your service.*
Wax or sugar directly after your service.
Wash your face directly after your service.
Wear makeup for 24 hours following your service.
*Your skincare professional will instruct you depending on specific treatment.